Director of Product Management at New Western
VP of Product at Lightspeed Systems
Integration Product Management at Boomi
Director of Product Management at New Western
VP of Product at Lightspeed Systems
How does a Senior Product Manager who feels STUCK in his career become a Director of Product, leading a team of eight people across four sister companies in a few months?Chris was an experienced fintech senior product manager with 12 years under his belt.
He kept struggling with a few core things:
👉He questioned if this was it. If this was as far as he would go in his career?
👉Would he be STUCK forever as an individual contributor?
👉He craved the confidence he had seen in other product leaders👉He wanted to improve his communication skills
👉He thought of going and getting an M.B.A. $150k spent, and two years of school deterred him 💸💸💸.
That's when he came to Intentional Product Manager
🙂He evaluated Product Leader Blueprint. He felt that it could be the x-factor that was the missing link. It was less than 1/20th of the cost of an M.B.A.
🙂He wanted to work closely with Shobhit and the I.P.M. team.
🙂He felt that all the topics were ultra-focused on what would be helpful on the job right away (without the need to do statistics)
He kicked off the program with a bang and had early wins
👏From week 2 of the program, he started to shape how he was perceived and magnified his confidence
👏He built out clarity on his personal brand quickly
👏He hired his first product manager during the program and started to coach them on the things he was learning
👏He began to re-shape the impression people had of him
👏He quickly started to learn from the experiences of other product managers on our call
By the time he finished the program
👍 He has created a team that is known as the highest-performing team across his company
👍 He got promoted to Director and has assembled a team that is known as the highest-performing team across his company
👍 He got a role even higher than Director (a HUGE surprise) where his company asked him to take over for his boss and lead products across four sister companies
👍 He is highly optimistic about his future and can't wait for the next steps in his career
Chris describes Product Leader Blueprint as a foundational program for product managers and leaders across roles. It takes you through clarity, branding, and how to communicate it to get you to the outcome you want. He feels it brings together the correct elements that benefit everyone and wishes he had done it earlier in his career.
How does a Senior Product Manager who feels STUCK in his career become a Director of Product, leading a team of eight people across four sister companies in a few months?Chris was an experienced fintech senior product manager with 12 years under his belt.
He kept struggling with a few core things:
👉He questioned if this was it. If this was as far as he would go in his career?
👉Would he be STUCK forever as an individual contributor?
👉He craved the confidence he had seen in other product leaders👉He wanted to improve his communication skills
👉He thought of going and getting an M.B.A. $150k spent, and two years of school deterred him 💸💸💸.
That's when he came to Intentional Product Manager
🙂He evaluated Product Leader Blueprint. He felt that it could be the x-factor that was the missing link. It was less than 1/20th of the cost of an M.B.A.
🙂He wanted to work closely with Shobhit and the I.P.M. team.
🙂He felt that all the topics were ultra-focused on what would be helpful on the job right away (without the need to do statistics)
He kicked off the program with a bang and had early wins
👏From week 2 of the program, he started to shape how he was perceived and magnified his confidence
👏He built out clarity on his personal brand quickly
👏He hired his first product manager during the program and started to coach them on the things he was learning
👏He began to re-shape the impression people had of him
👏He quickly started to learn from the experiences of other product managers on our call
By the time he finished the program
👍 He has created a team that is known as the highest-performing team across his company
👍 He got promoted to Director and has assembled a team that is known as the highest-performing team across his company
👍 He got a role even higher than Director (a HUGE surprise) where his company asked him to take over for his boss and lead products across four sister companies
👍 He is highly optimistic about his future and can't wait for the next steps in his career
Chris describes Product Leader Blueprint as a foundational program for product managers and leaders across roles. It takes you through clarity, branding, and how to communicate it to get you to the outcome you want. He feels it brings together the correct elements that benefit everyone and wishes he had done it earlier in his career.
I have worked for the same company for the last 10 years, and that's Lightspeed Systems. I started over on the marketing side and basically joined their product team right as they were creating it about three years ago. I hopped in as the director of product, and I am happy to report that as of this week, I am now the vice president of product at Lightspeed, very much thanks to what I learned here at intentional product manager.
Before Product Leader Blueprint, I was at a crossroads and had been in the role of director for three years. I had felt pretty good about the work I had done to essentially build out the product function at my company. I had done a ton of work to really hone skills and craft to be able to do product well and to have a team of people doing product well when I was coming up against a bit of a ceiling for myself, and I didn't know what to do. I was like, how do I take this and grow to the next level? How do I find a way to operate with higher-level executives? I wasn't sure how to do that, so I was in a bit of a frustrated spot, and then on a more personal level, I think I needed to figure out what I actually wanted and how to get it. It just so happens that Intentional Product Manager came around right at that time.
I was seeking knowledge and wisdom, and I could not find anything that spoke to my situation. There are a ton of resources out there if you want to add a tool to your product management toolkit. If you want to learn how to do better interviews, you can find out how to do that somewhere in a book and a blog, but when you start saying, how do I communicate the product to leadership? How do I balance these kinds of softer elements of interpersonal dynamics that are not very easy to come by?
What I didn't expect [from the program] was how much mindset factors in and how much putting a focus on a technique and craft around mindset could make a difference, even though that lured me here. I think I still assumed that this was gonna give me the five keys, and it was gonna be some sort of crap. It turns out that what shocked me was how much emphasis was placed on mindset out the gate and how that turned out to almost be like a key to unlock doors I didn't realize it could be so small but also so large, so when I started out following the advice and following kind of the path forward, it quickly became evident what a difference mindset makes, and that was transformational. I think what it let me do was just approach things with greater confidence finding it easier to stay focused on the right things being able to execute in very tight time frames, and not really seeing much of a loss of quality in the process. I think that's what the mindset piece really helped me to unlock.
[Product Leader Blueprint] is a program that is going to give you a set of skills to handle any situation that you find yourself in, and it's going to give you an understanding of how to be in that moment and how to interact in that moment and it that becomes so intensely valuable especially the further along in your career you get. These small skills are super important, especially when you start out. It gets you to ask a bunch of questions of yourself, and it asks you to find a way to have a new approach to yourself and a new mindset, and the minute you do that pretty much unstoppable because you can handle every moment as it comes at you.
I have worked for the same company for the last 10 years, and that's Lightspeed Systems. I started over on the marketing side and basically joined their product team right as they were creating it about three years ago. I hopped in as the director of product, and I am happy to report that as of this week, I am now the vice president of product at Lightspeed, very much thanks to what I learned here at intentional product manager.
Before Product Leader Blueprint, I was at a crossroads and had been in the role of director for three years. I had felt pretty good about the work I had done to essentially build out the product function at my company. I had done a ton of work to really hone skills and craft to be able to do product well and to have a team of people doing product well when I was coming up against a bit of a ceiling for myself, and I didn't know what to do. I was like, how do I take this and grow to the next level? How do I find a way to operate with higher-level executives? I wasn't sure how to do that, so I was in a bit of a frustrated spot, and then on a more personal level, I think I needed to figure out what I actually wanted and how to get it. It just so happens that Intentional Product Manager came around right at that time.
I was seeking knowledge and wisdom, and I could not find anything that spoke to my situation. There are a ton of resources out there if you want to add a tool to your product management toolkit. If you want to learn how to do better interviews, you can find out how to do that somewhere in a book and a blog, but when you start saying, how do I communicate the product to leadership? How do I balance these kinds of softer elements of interpersonal dynamics that are not very easy to come by?
What I didn't expect [from the program] was how much mindset factors in and how much putting a focus on a technique and craft around mindset could make a difference, even though that lured me here. I think I still assumed that this was gonna give me the five keys, and it was gonna be some sort of crap. It turns out that what shocked me was how much emphasis was placed on mindset out the gate and how that turned out to almost be like a key to unlock doors I didn't realize it could be so small but also so large, so when I started out following the advice and following kind of the path forward, it quickly became evident what a difference mindset makes, and that was transformational. I think what it let me do was just approach things with greater confidence finding it easier to stay focused on the right things being able to execute in very tight time frames, and not really seeing much of a loss of quality in the process. I think that's what the mindset piece really helped me to unlock.
[Product Leader Blueprint] is a program that is going to give you a set of skills to handle any situation that you find yourself in, and it's going to give you an understanding of how to be in that moment and how to interact in that moment and it that becomes so intensely valuable especially the further along in your career you get. These small skills are super important, especially when you start out. It gets you to ask a bunch of questions of yourself, and it asks you to find a way to have a new approach to yourself and a new mindset, and the minute you do that pretty much unstoppable because you can handle every moment as it comes at you.
I’m not one for reviews, positive or negative.. however, given the monumental shifts I’ve noticed in myself after attending IPM’s Product Leader Blueprint program, I felt it was my duty to inform my fellow PMs to sign up for this program.
If I’m honest, I came to the program pretty broken, I lost so much confidence over the years and was considering pivoting to a different career altogether. After early success at the start of my PM career, I felt tired, unseen, not valued, not heard… I felt completely lost. This investment in my product management career was my last hurrah, and boy am I glad I did it. I 1000% have my confidence back AND was able to highlight my worth through TWO career moves during the course of the program.
You’ll learn how to tap into yourself and shine as a product leader. The team at IPM has put together a very thoughtful program, one that just doesn’t focus on purely academic product content. I mean, let’s face it, You can 100% find similar content online, possibly even for free. But it’s how it all comes together, especially the mindfulness aspects of the program; that make a huge difference. It’s also amazing to be learning side by side [with] countless other PMs from a wide range of backgrounds, most if not all from highly respected companies.
Word of caution, you WILL need to do work; what you put into this program is what you get from it. There is no magic pill.
I’m not one for reviews, positive or negative.. however, given the monumental shifts I’ve noticed in myself after attending IPM’s Product Leader Blueprint program, I felt it was my duty to inform my fellow PMs to sign up for this program.
If I’m honest, I came to the program pretty broken, I lost so much confidence over the years and was considering pivoting to a different career altogether. After early success at the start of my PM career, I felt tired, unseen, not valued, not heard… I felt completely lost. This investment in my product management career was my last hurrah, and boy am I glad I did it. I 1000% have my confidence back AND was able to highlight my worth through TWO career moves during the course of the program.
You’ll learn how to tap into yourself and shine as a product leader. The team at IPM has put together a very thoughtful program, one that just doesn’t focus on purely academic product content. I mean, let’s face it, You can 100% find similar content online, possibly even for free. But it’s how it all comes together, especially the mindfulness aspects of the program; that make a huge difference. It’s also amazing to be learning side by side [with] countless other PMs from a wide range of backgrounds, most if not all from highly respected companies.
Word of caution, you WILL need to do work; what you put into this program is what you get from it. There is no magic pill.
Head Of Product at AMPUP
Principal Product Manager at Microsoft
Commercialization Product Leader at American Tire Distributors
Head Of Product at AMPUP
Principal Product Manager at Microsoft
My input to whoever is considering this program: it is not just a box to check on your list of bettering yourself. This program will genuinely change the way you show up in your life - both professional and personal. It is about lasting habits, and it is that continuous habitual change will make the real impact.
My input to whoever is considering this program: it is not just a box to check on your list of bettering yourself. This program will genuinely change the way you show up in your life - both professional and personal. It is about lasting habits, and it is that continuous habitual change will make the real impact.
I came into product management pretty late in my career. For about 10 years, I had been working as an engineer in different roles. When I entered product management, I felt like I needed to learn a lot quickly in order to advance at the pace that I wanted to. It's very easy to get bogged down by day-to-day tasks, so I wanted to take the time and space to focus on my career growth. That's what pushed me to look for solutions to that problem. I saw some of [Shobhit’s] LinkedIn posts that were really great, and I thought, "Here's somebody who's trying to solve the problem for a lot of us PMs in a very training and coaching-oriented scenario.” Where I was in my career, because I was going from startup to startup, you don't get a very mature career ladder in a startup. I was thinking that I could wait for my organization to get there, but they’re going to proceed at whatever pace they want. I wanted to make sure that I had the track myself. When I thought of avenues where I could gain that experience, there were various classroom formats but I really thought of one-on-one coaching because I'd been in tech and already have a lot of the basic skills. I just needed to know how to point them in the right direction and go, "Oh, I already have these competencies. These are the ones I need to focus on building." When I started, I was a PM running one team but had a goal of quickly becoming a lead product manager running a team of PMs. [Shobhit] challenged me, asking week to week what I would do specifically about the things on my mind, setting that game plan. Doing that has gotten me to a point where I am now running two product teams with two PMs as my mentees. Although they are not my directs yet, there is a path to me becoming a product leader with a team of PMs reporting to me. It was amazing to see that transition could happen so quickly. I was planning six months down the line, maybe a year, but having the right push, doing these exercises, and having a week-to-week plan has really made me stretch and made me go for the things that I want a lot faster. [The program] has sped up my career plan, and impacted my life. We talked about how to balance all of this. Working in a fast-paced startup, you need to set your own boundaries or you're going to run yourself into the ground. I got the tools and techniques to make sure that I can do extra work without spreading myself so thin because I want to become a manager and learn to delegate so I can get results by scaling through people, not doing it all myself. One of the main things I think I realized is that the priorities you have for your career versus the priority of your job might not always match. You don't have to spend time waiting for those things to align. I can level up my career without having to wait for the next opportunity at work. This is an essential part of building yourself up and making sure that you can handle greater responsibility while maintaining balance in your life. I knew I could execute well, but as a dad with a young son, I also want to spend time with my family and make sure work is not all that I do. This training helps me leverage and influence to get things done without taking it all on myself and then not being there for other aspects of my life. There's never going to be as good a time as now. If you think you're too busy now, you're going to be 10 times more busy tomorrow. I see a lot of people in product management who've taken on too much and have not built the skills for it. That's a very painful position to be in. That's when you're treading water, and you don't have the tools to uplevel yourself. So, make sure that you have gotten the right training and you've gotten the right basics that you can come back to. Even if you feel like you're going to level up five years from now, you've gotten that good base that you can start from. In that sense, I would say, there's never a bad time. You should jump on training like this as quickly as you can.
I came into product management pretty late in my career. For about 10 years, I had been working as an engineer in different roles. When I entered product management, I felt like I needed to learn a lot quickly in order to advance at the pace that I wanted to. It's very easy to get bogged down by day-to-day tasks, so I wanted to take the time and space to focus on my career growth. That's what pushed me to look for solutions to that problem. I saw some of [Shobhit’s] LinkedIn posts that were really great, and I thought, "Here's somebody who's trying to solve the problem for a lot of us PMs in a very training and coaching-oriented scenario.” Where I was in my career, because I was going from startup to startup, you don't get a very mature career ladder in a startup. I was thinking that I could wait for my organization to get there, but they’re going to proceed at whatever pace they want. I wanted to make sure that I had the track myself. When I thought of avenues where I could gain that experience, there were various classroom formats but I really thought of one-on-one coaching because I'd been in tech and already have a lot of the basic skills. I just needed to know how to point them in the right direction and go, "Oh, I already have these competencies. These are the ones I need to focus on building." When I started, I was a PM running one team but had a goal of quickly becoming a lead product manager running a team of PMs. [Shobhit] challenged me, asking week to week what I would do specifically about the things on my mind, setting that game plan. Doing that has gotten me to a point where I am now running two product teams with two PMs as my mentees. Although they are not my directs yet, there is a path to me becoming a product leader with a team of PMs reporting to me. It was amazing to see that transition could happen so quickly. I was planning six months down the line, maybe a year, but having the right push, doing these exercises, and having a week-to-week plan has really made me stretch and made me go for the things that I want a lot faster. [The program] has sped up my career plan, and impacted my life. We talked about how to balance all of this. Working in a fast-paced startup, you need to set your own boundaries or you're going to run yourself into the ground. I got the tools and techniques to make sure that I can do extra work without spreading myself so thin because I want to become a manager and learn to delegate so I can get results by scaling through people, not doing it all myself. One of the main things I think I realized is that the priorities you have for your career versus the priority of your job might not always match. You don't have to spend time waiting for those things to align. I can level up my career without having to wait for the next opportunity at work. This is an essential part of building yourself up and making sure that you can handle greater responsibility while maintaining balance in your life. I knew I could execute well, but as a dad with a young son, I also want to spend time with my family and make sure work is not all that I do. This training helps me leverage and influence to get things done without taking it all on myself and then not being there for other aspects of my life. There's never going to be as good a time as now. If you think you're too busy now, you're going to be 10 times more busy tomorrow. I see a lot of people in product management who've taken on too much and have not built the skills for it. That's a very painful position to be in. That's when you're treading water, and you don't have the tools to uplevel yourself. So, make sure that you have gotten the right training and you've gotten the right basics that you can come back to. Even if you feel like you're going to level up five years from now, you've gotten that good base that you can start from. In that sense, I would say, there's never a bad time. You should jump on training like this as quickly as you can.
"When I joined Product Leader Blueprint it was fall of 2021. I had joined Torquada about a year previous. when I came in I was collaborating with stakeholders and with our internal team
and we were working on a whole bunch of different products but as we got into late 2020 we brought in a new head of product and completely changed our whole product management organization and we got into something that was much more formal and I found myself lacking confidence. I came into a PM role not necessarily in a traditional way, I'm a mechanical engineer, and I don't have software development education and background. I was just not very confident in my ability as a product manager and so part of what drew me to the course was seeking someone to help coach and mentor me to help me understand what tools I already have in my tool belt that maybe I don't even know and what I need to improve. I was watching a lot of Youtube videos and started looking at other product management courses and it was all very formal. You can go to Kellogg University or Cornell or Stanford and you can get a product manager certificate but I just wanted something that was more personalized than that. I came across Product Leader Blueprint a few times, and I started to look into it, and my company does have a very generous education program and so I was able to apply those dollars towards PLB and so of course that certainly helped but I feel like whether they had provided that money or not the investment was worthwhile. I just recognized that I'm probably not going to get what I want out of a course at a university or even a course on one of these learning platforms, i need to talk to someone who's been a product leader for years and who's built their career I need kind of that individual sort of personalized element which is what I got. The first few weeks were really big for me because we were getting into establishing personal habits that are helping to become a disciplined person and I've had those habits in the
past but in the previous three years or so my family went through a lot of shifts. Just beginning to be more intentional about my everyday and getting up and reestablishing those positive habits that were a victory for me and I immediately began to feel better about myself, I began to have more confidence. The ultimate big victory is that I got promoted from Senior Product Manager to Lead Product Manager during the program. And that was huge, obviously, more responsibility and better compensation. I mean, that was a big deal. And I don't know that I would have gotten that promotion had I not been going through PLB because I was beginning to lean more on my 10x tasks. I began to reflect and understand that I am the best at helping others be more effective. And so, with my new team, I was able to bring on a PM and get that team going. And I was able to demonstrate to management that I could do this and get a group going; I could make them effective. And I was still running my other team. And so it became pretty apparent to them that I was ready to be a lead pm and have multiple teams underneath me, which was a colossal victory. That alone, you know, more than you know, was more than worth the investment.
"
"When I joined Product Leader Blueprint it was fall of 2021. I had joined Torquada about a year previous. when I came in I was collaborating with stakeholders and with our internal team
and we were working on a whole bunch of different products but as we got into late 2020 we brought in a new head of product and completely changed our whole product management organization and we got into something that was much more formal and I found myself lacking confidence. I came into a PM role not necessarily in a traditional way, I'm a mechanical engineer, and I don't have software development education and background. I was just not very confident in my ability as a product manager and so part of what drew me to the course was seeking someone to help coach and mentor me to help me understand what tools I already have in my tool belt that maybe I don't even know and what I need to improve. I was watching a lot of Youtube videos and started looking at other product management courses and it was all very formal. You can go to Kellogg University or Cornell or Stanford and you can get a product manager certificate but I just wanted something that was more personalized than that. I came across Product Leader Blueprint a few times, and I started to look into it, and my company does have a very generous education program and so I was able to apply those dollars towards PLB and so of course that certainly helped but I feel like whether they had provided that money or not the investment was worthwhile. I just recognized that I'm probably not going to get what I want out of a course at a university or even a course on one of these learning platforms, i need to talk to someone who's been a product leader for years and who's built their career I need kind of that individual sort of personalized element which is what I got. The first few weeks were really big for me because we were getting into establishing personal habits that are helping to become a disciplined person and I've had those habits in the
past but in the previous three years or so my family went through a lot of shifts. Just beginning to be more intentional about my everyday and getting up and reestablishing those positive habits that were a victory for me and I immediately began to feel better about myself, I began to have more confidence. The ultimate big victory is that I got promoted from Senior Product Manager to Lead Product Manager during the program. And that was huge, obviously, more responsibility and better compensation. I mean, that was a big deal. And I don't know that I would have gotten that promotion had I not been going through PLB because I was beginning to lean more on my 10x tasks. I began to reflect and understand that I am the best at helping others be more effective. And so, with my new team, I was able to bring on a PM and get that team going. And I was able to demonstrate to management that I could do this and get a group going; I could make them effective. And I was still running my other team. And so it became pretty apparent to them that I was ready to be a lead pm and have multiple teams underneath me, which was a colossal victory. That alone, you know, more than you know, was more than worth the investment.
"
Product at United States Air Force
Senior Product Manager at Amazon
Product at United States Air Force
Senior Product Manager at Amazon
I have been in Product Management for over ten years. I am currently a Senior Product Manager for the United States Air Force. During my time in product management, I noticed a trend in how I was perceived. I was constantly “Mr. Fix it.” My company recognized me for being excellent at execution, but I also wanted to be known for my strategic work.When I came to Product Leader Blueprint, all I was doing was fighting fires. Throughout this program, I began to be more intentional about my mindset. I started putting some of the practices I was taught into action, noticing significant changes.By clarifying priorities and what I could delegate, I did something I was unsure was even possible - I created more time in my day. This time was precious in allowing me even to be able to focus on strategic elements.Thanks to Intentional Product Manager, I was able to go from having little to no strategic influence to gaining enough strategic influence to assist in leading a major new initiative for my company.I highly recommend this program. It is well worth the investment to anyone looking to reach goals and to reach them quickly. It is worth taking the step back, contemplating where you are, considering where you want to be, and realistically asking yourself how long it will take you to get there on your own. Shobhit and his team have made a tremendous impact on my career.
I have been in Product Management for over ten years. I am currently a Senior Product Manager for the United States Air Force. During my time in product management, I noticed a trend in how I was perceived. I was constantly “Mr. Fix it.” My company recognized me for being excellent at execution, but I also wanted to be known for my strategic work.When I came to Product Leader Blueprint, all I was doing was fighting fires. Throughout this program, I began to be more intentional about my mindset. I started putting some of the practices I was taught into action, noticing significant changes.By clarifying priorities and what I could delegate, I did something I was unsure was even possible - I created more time in my day. This time was precious in allowing me even to be able to focus on strategic elements.Thanks to Intentional Product Manager, I was able to go from having little to no strategic influence to gaining enough strategic influence to assist in leading a major new initiative for my company.I highly recommend this program. It is well worth the investment to anyone looking to reach goals and to reach them quickly. It is worth taking the step back, contemplating where you are, considering where you want to be, and realistically asking yourself how long it will take you to get there on your own. Shobhit and his team have made a tremendous impact on my career.
My day-to-day life before Intentional Product Manager was all over the place. It was early in my product management career and I was learning several new things, but I did not fully have my house in order. I said yes to everything and was still not seeing any legitimate results.Intentional Product Manager changed the way I manage and plan. I learned how to reduce the number of meetings I had on my calendar. I also learned how to increase the engagement in the meetings I was keeping on my calendar. I essentially learned how to create more time in my day-to-day schedule.I have learned to say “no” graciously. This program gave me the tools to build trust with my stakeholders. I am trusted with more initiatives now because my stakeholders believe I know what truly creates value and where I should spend my time.With all that I learned and implemented, the impact it made on my role was significant. Ultimately, the trust I had built within my company led to my next promotion! One thing I will say to anyone contemplating Intentional Product Manager:It is easy to settle into a cycle where you are on autopilot. You need something different to break that routine. This program will do just that. It will give you the impetus and the awareness you need to ask the right questions. More importantly, it will provide you with the practice you need to implement those changes.
My day-to-day life before Intentional Product Manager was all over the place. It was early in my product management career and I was learning several new things, but I did not fully have my house in order. I said yes to everything and was still not seeing any legitimate results.Intentional Product Manager changed the way I manage and plan. I learned how to reduce the number of meetings I had on my calendar. I also learned how to increase the engagement in the meetings I was keeping on my calendar. I essentially learned how to create more time in my day-to-day schedule.I have learned to say “no” graciously. This program gave me the tools to build trust with my stakeholders. I am trusted with more initiatives now because my stakeholders believe I know what truly creates value and where I should spend my time.With all that I learned and implemented, the impact it made on my role was significant. Ultimately, the trust I had built within my company led to my next promotion! One thing I will say to anyone contemplating Intentional Product Manager:It is easy to settle into a cycle where you are on autopilot. You need something different to break that routine. This program will do just that. It will give you the impetus and the awareness you need to ask the right questions. More importantly, it will provide you with the practice you need to implement those changes.